OUR WARRANTY
- All products come with a warranty for 30 days from receipt.
- IF your purchase does not match the description or is the item is defective, please contact us at within 48 hours of receiving your order – we will make sure that all of your issues are resolved.
- If you received the wrong item, please contact us within 48 hours of delivery. We will arrange to deliver the correct items or return all your payment.
- For defective or faulty products, please take photos or videos and email us at admin@homebestgadgets.com – we will replace or refund your purchase after confirmation.
- PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.
RETURNS & REFUNDS
Our policy lasts 30 days. If 30 days have gone by since you received it, unfortunately we can’t offer you a refund or exchange. In order to receive your refund please follow the steps below:
- Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.
- Request your Return by emailing admin@homebestgadgets.com with detailed reason for return and pictures or a video of the product that supports your reason. Upon approval you will receive the address of the closest warehouse where you can mail the product you would like to return.
- To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages. (You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable).
- Please make sure you send the item back as a gift as we don’t cover customs fees for returns. Upon the receipt of your package your products will be examined and a full refund will be issued to your original method of payment.
- A refund receipt will be emailed to the email address you used when making your original purchase.
There are certain situations where only partial refunds are granted (if applicable).
Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at: admin@homebestgadgets.com.
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: admin@homebestgadgets.com
Can I cancel my order after it has been placed?
Please contact us at: admin@homebestgadgets.com
Invalid Reasons:
- Buyer no longer wants the items – this is the most common example which we cannot honor if we want to continue offering great value at our store.
- The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
- Buyer found items cheaper somewhere else – Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
